Privacy Policy

1. Introduction

KOMMANDA REAL ESTATE BROKERAGE L.L.C ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our real estate services in Dubai, United Arab Emirates.

2. Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiry forms on our website
• Contact us via phone, email, or WhatsApp
• Request property information or consultations
• Schedule property viewings

The types of information we may collect include:

• Full name
• Phone number
• Email address
• Property preferences and requirements
• Communication history with our team

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about properties and services
• Provide you with property information and updates
• Schedule and coordinate property viewings
• Send you marketing communications about relevant properties (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

4. Data Processing and Storage

Your information is processed and stored using the following services:

• Make.com: We use Make.com webhooks to process form submissions and manage lead workflows
• Supabase: Customer data is securely stored in our Supabase database with industry-standard encryption
• Google Ads: We use Google Ads for conversion tracking and analytics to improve our marketing effectiveness

All data is stored on secure servers and is protected using appropriate technical and organizational measures.

5. Tracking Technologies and Analytics

We use Google Ads conversion tracking and analytics tools to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns. This helps us improve our services and provide you with relevant property information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Make.com for workflow automation
• Supabase for data storage and management
• Google Ads for advertising and analytics

These third parties are obligated to protect your information and use it only for the purposes we specify.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. UAE Compliance

KOMMANDA REAL ESTATE BROKERAGE L.L.C operates under the laws and regulations of Dubai and the United Arab Emirates. This Privacy Policy is designed to comply with UAE data protection requirements and regulations applicable to real estate businesses operating in Dubai.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.